We are VIBE Youth CIC a Community Interest Company based in Swansea, working with young people aged 5 to 25. We take your privacy seriously. This statement explains, in plain English, what personal information we collect, why we collect it, and how we keep it safe.
What we collect
When you contact us, fill in a form, or submit a referral through our website, we may collect your name, email address, phone number, and any information you share with us directly. If you visit our website without getting in touch, we collect anonymous data about how the site is used such as which pages you visit through Google Analytics. This data never identifies you personally.
Why we collect it
- To respond to your enquiry or referral
- To deliver our programmes to young people
- To meet our safeguarding responsibilities
- To understand how our website is being used so we can improve it
How we store it
Your data is stored securely. We use Google’s services for forms and analytics, and restrict access to authorised VIBE Youth staff only. We do not sell your data, and we do not share it with third parties for marketing purposes.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data at any time. You can also object to how we use it. To exercise any of these rights, contact us at the address below.
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.
Data Controller: VIBE Youth CIC
VIBE Youth CIC | Company No. 10556436
Tawe Business Village, Enterprise Park, Swansea
Email: info@vibeyouth.co.uk